IMDC (AL 206) Closed Nov 22 - 24, Re-opening Nov 27

Faculty and staff please note: the IMDC will be CLOSED Wednesday, Nov. 22, Thursday, Nov. 23, and Friday, Nov. 24 due to the holiday. Assistance will not be available in Andruss Library 206 during that time. We will re-open on Monday, November 27 at 8AM.


If you have questions or requests that do not need an immediate answer, you can still email us at imdc@bloomu.edu but we will not be able to respond until we return on November 27.
Here are alternative options for support until we return:

BOLT Support

We have 24/7/365 support for BOLT from our vendor. You can access the support portal via the Need Help? widget in BOLT. There are options for live chat, email, and telephone support, as well as a custom knowledge base. You can reach support at 1-866-921-0473.

Collaborate Support

For questions about Collaborate Ultra, please contact Collaborate Support at 1-877-382-2293.

Zoom Support

For help with Zoom, click "Help" in BOLT and select "Zoom Help", or go to https://support.zoom.us/hc/en-us.

Bloomsburg University Help Desk

If you have questions about university systems, logins, or other Bloomsburg University technology issues, you should contact the Bloomsburg University Help Desk at (570)389-2888 or https://helpdesk.bloomu.edu

NEW Grade Exemptions Expansion

Instructors can now manage exemptions in Content when they have linked graded items in the Content tool.






Manage Exemptions Button in Content Topic Properties

For more information on how to use this new feature, please read on.

2018 Spring Courses Now Available to Instructors in BOLT

Information regarding 2018 Spring Courses:

• Students will load into Spring courses on January 11th.
• You must set your course to "active" for students to have access to it in BOLT.
• Do you use the Pearson integration in your BOLT course?
• If you want to request the integration for Spring courses, please request the integration at our form here: https://docs.google.com/forms/d/18YOaVOSsbEJ7hStDlNqka7L3iGR-UTlNooM1gWB-50E/viewform
• Deadline for Pearson Requests for Winter: January 10, 2018.

Locating 2018 Spring course(s) in BOLT:

1. Click the Select a course (grid) icon at the top of the page in BOLT.
2. 2018Spring course(s) will display in the list.

• If you have a search field, type "2018Spring" and click the magnifying glass icon to Search for only those courses.
• When the Spring semester begins, we recommend pinning the course(s) to your My Courses widget for easy access to the course(s).

Support Information:

The Instructional Media and Design Center

• Open to faculty in Andruss Library 206.
• Monday through Friday, 8:00AM to 4:30PM
• Call us at (570)389-2065
• Email us at imdc@bloomu.edu

24/7 BOLT Technical Support

• Call 1-866-921-0473
• Use the Need Help? widget in BOLT to access live chat, email, and knowledge base support.