IMDC (AL 206) Closed Nov 22 - 24, Re-opening Nov 27

Faculty and staff please note: the IMDC will be CLOSED Wednesday, Nov. 22, Thursday, Nov. 23, and Friday, Nov. 24 due to the holiday. Assistance will not be available in Andruss Library 206 during that time. We will re-open on Monday, November 27 at 8AM.


If you have questions or requests that do not need an immediate answer, you can still email us at imdc@bloomu.edu but we will not be able to respond until we return on November 27.
Here are alternative options for support until we return:

BOLT Support

We have 24/7/365 support for BOLT from our vendor. You can access the support portal via the Need Help? widget in BOLT. There are options for live chat, email, and telephone support, as well as a custom knowledge base. You can reach support at 1-866-921-0473.

Collaborate Support

For questions about Collaborate Ultra, please contact Collaborate Support at 1-877-382-2293.

Zoom Support

For help with Zoom, click "Help" in BOLT and select "Zoom Help", or go to https://support.zoom.us/hc/en-us.

Bloomsburg University Help Desk

If you have questions about university systems, logins, or other Bloomsburg University technology issues, you should contact the Bloomsburg University Help Desk at (570)389-2888 or https://helpdesk.bloomu.edu

IMDC (AL 206) Closed July 3 and 4, Re-Opening July 5

IMDC (AL 206) Closed July 3 and July 4, Re-Opening July 5

Faculty and staff please note: the IMDC will be CLOSED on Monday, July 3 and Tuesday, July 4 due to the holiday. Assistance won't be available in Andruss Library 206 on July 3 and 4. We will re-open on Wednesday, July 5 at 8am.


Here are alternate ways you can get support for BOLT and instructional technology tools until we return.

BOLT Support

We have 24/7 technical support for BOLT from our vendor. You can access the support portal via the Support Portal widget in BOLT. There are options for live chat, email, and telephone support, as well as a knowledge base. You can reach support at 1-866-921-0473.

Collaborate Support

We have 24/7 technical support for Collaborate Ultra. If you have any questions about Collaborate Ultra, you can reach support any day, any time at 1-877-382-2293.

Zoom Support

Help with Zoom is available at https://support.zoom.us/hc/en-us . If you don't use Zoom but would like to, please send us a message to request it by emailing us at imdc@bloomu.edu. If you want to use Zoom in BOLT we will need to set up an account for you. Please keep in mind we will not be in office until July 5, and will respond to requests after that date.

Bloomsburg Help Desk

If you have questions about any university systems, logins, or other Bloomsburg related issues, you can contact our Bloomsburg University Help Desk at (570)389-4357.

BOLT Support Winter Hours

BOLT Support Winter Hours
Monday - Friday, 8am to 4pm
AL 206, (570)389-2888, or bolthelp@bloomu.edu


For after hours, weekends, or holidays: 1-866-921-0473
For 24/7 Blackboard Collaborate support: 1-877-382-2293

New to BOLT November 19: EBSCO Curriculum Builder

BOLT is pleased to announce the integration of the new EBSCO tool Curriculum Builder. The tool will be available to instructors November 19th.

What can you expect from Curriculum Builder?