Showing posts with label resolved. Show all posts
Showing posts with label resolved. Show all posts

Wednesday, February 21, 2018

Assignments Publish Feedback Flaw - D2L Applied Hotfix

D2L has applied a hotfix to resolve the issue where if you navigated away during updating feedback and grades in Assignments, your Published feedback reverted to Draft Saved status.


If you publish feedback and then go back in to modify the feedback or grade, make sure to click Publish or Update when done making the change for that submission. After, you should not get the unsaved changes prompt.


However, if you DON'T Publish/Update after making a change and get the prompt, and click Save, your feedback will revert to a draft state.


This is by design.


As best practice to avoid any confusion, we still recommend entering feedback for each submission and saving as draft, then using Publish Feedback for all submissions at once when you have completed evaluating submissions.


If you have any questions, please let us know at imdc@bloomu.edu

Friday, November 18, 2016

UPDATE: BOLT Performance Issue Resolved and Being Monitored by Vendor


BOLT should be working as usual now. We received the following from our vendor this afternoon:

Valued D2L Clients,

 

Incident: The D2L Network Operations Center (NOC) advises that an infrastructure event may be impacting your site performance (Prod and/or Test sites).

 

End User Impact: Users may be experiencing intermittent errors and/or performance issues while navigating the site.

 

Status: 

 

12:18 PM EST – [Monitoring] - Our Infrastructure Teams have confirmed your sites are now fully operational. All alerts have cleared and we are continuing to monitor closely, but if you experience any issue, please contact the D2L Service Desk immediately.

 

11:12 AM EST – [Update] - Our Infrastructure Teams have identified the trigger of the performance issue, some Orgs should start seeing improvement, and we are continuing to work diligently to restore full availability.

 

10:12 AM EST - Our Infrastructure Teams are fully engaged and are working diligently to rectify the issue.

 

We sincerely apologize for the impact this disruption may cause your organization. We will follow up with further updates as they become available.

 

 

 

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D2L Customer Service & Support

D2L Corporation

Wednesday, March 16, 2016

Updates to Discussions, Content, and the HTML Editor

With the update to 10.5.7 on March 18th, several tools will see improvements.


Discussions

Previously, when navigating using the browser's back button from within a discussion thread, previously set filters would not be remembered so you would have to navigate again to find the relevant discussion thread.

Now, when navigating using the browser's back button from within a discussion thread, previously set filters at the topic level are remembered so you don't lose your place.

Content

Status Change Indicator

Previously, when the status of a content topic was changed from draft to published or vice versa, the visual indicator did not update immediately in all cases for the user who was making the changes, even though it updated for the users the content applied to.


Now, when the status of a content topic is changed between draft and published, the visual display updates immediately for the user applying the change.

No Broken Links from Opening PDFs

Previously, when you opened a PDF file in Content, a broken link error was generated. 

Now, when you open a PDF file in Content, a broken link error is not generated.




HTML Editor

Font Display

Previously, when you changed the font or font family of text in the HTML Editor, the fonts were not displayed accurately.

Now, when you change the font or font family of text in the HTML Editor, the fonts are recognized accurately and display properly.

Paste Button

Previously, on the Edit HTML File page, clicking the paste button displayed an error message stating that the browser doesn't support paste.

The paste button has since been removed from the HTML Editor so the error message no longer displays.

Updates to Calendar on March 18

With the update to 10.5.7 on March 18th, the Calendar tool will see several improvements.

No Multiple Events in Course Schedule

Previously, when you added a date to a dropbox folder, such as a due date, start date, or end date, an associated calendar event may have appeared in the course schedule multiple times.

Now, when you add a date to a dropbox folder, only one associated calendar event appears in the course schedule.

To reproduce this fix:
1. In a course, go to Content.
2. Click New > New Dropbox.
3. Enter a title and click Publish.
4. On the Activity Details tab, click Add dates and restrictions....
5. Click Add due date and enter a date.
6. Click Update.
7. Navigate to the course schedule and observe that there is only one calendar event for the due date you added in step #5.


Linked Module Descriptions Display Only Once in Calendar Events

In some cases, when a calendar event was linked to a content module or other tool item, the description of the module appeared twice.

Now, when a calendar event is linked to a content module or other tool item, the description of the module only appears once in Calendar, as expected.

To reproduce this fix:
1. Add a description to a content module.
2. Create a new calendar event and link it to the module.
3. Observe that the description only appears once in the calendar event.


Keyboard Navigation in Mini Calendar

In some cases, the mini-calendar in the sidebar of the Calendar tool did not respond to keyboard navigation as expected. The mini-calendar was not included in the tab key order, causing usability issues. If you successfully selected the mini-calendar, moving between days in the mini-calendar using keyboard navigation did not progress as expected.

Now, the mini-calendar in the Calendar tool better responds to keyboard navigation and usability is improved.

To reproduce this fix:
4. In Calendar, press Tab on your keyboard to shift the focus in the tool.
5. Observe that the mini-calendar receives the focus at the expected point in the tab key order cycle.
6. With the focus on the mini-calendar, press Tab on your keyboard to shift the focus to the next day in the calendar.
7. Observe that the focus shifts to the expected date.
(If you are in Day view, pressing Enter after shifting the focus changes the Day view to that date.)

Wednesday, February 17, 2016

Quizzes Special Access Display Fixed

Some of you may have noticed a display issue with special access in quizzes where the time displayed was four to five hours ahead of the time you had set for students' special access. This was a display only issue.

The issue has been fixed and you should now see the appropriate time after setting special access for students in quizzes.