Changes Coming to BOLT Support

Our new contract for Desire2Learn includes premium support services for instructors and students. Staring the week of Spring Break, BOLT Support will transition to new support processes for you.

• 24/7/365 Technical support for BOLT from our vendor for instructors and students.
• New support widget with a Live Chat feature for live chat with a support technician.
• Custom knowledge base with instructions on how to do things in BOLT.

Read on for more details.

Did you know...

...you can use the Course Copy tool in BOLT to save development time?

If you’ve taught your course before, or if you’re teaching a course based on a specified curriculum, you can use the Course Copy tool to save development time. Course Copy will copy your old course into your new one.


You can find the Course Copy tool in the Copy Course Content widget on the right side of the course home page of your new course.