IMDC (AL 206) Closed July 3 and 4, Re-Opening July 5

IMDC (AL 206) Closed July 3 and July 4, Re-Opening July 5

Faculty and staff please note: the IMDC will be CLOSED on Monday, July 3 and Tuesday, July 4 due to the holiday. Assistance won't be available in Andruss Library 206 on July 3 and 4. We will re-open on Wednesday, July 5 at 8am.


Here are alternate ways you can get support for BOLT and instructional technology tools until we return.

BOLT Support

We have 24/7 technical support for BOLT from our vendor. You can access the support portal via the Support Portal widget in BOLT. There are options for live chat, email, and telephone support, as well as a knowledge base. You can reach support at 1-866-921-0473.

Collaborate Support

We have 24/7 technical support for Collaborate Ultra. If you have any questions about Collaborate Ultra, you can reach support any day, any time at 1-877-382-2293.

Zoom Support

Help with Zoom is available at https://support.zoom.us/hc/en-us . If you don't use Zoom but would like to, please send us a message to request it by emailing us at imdc@bloomu.edu. If you want to use Zoom in BOLT we will need to set up an account for you. Please keep in mind we will not be in office until July 5, and will respond to requests after that date.

Bloomsburg Help Desk

If you have questions about any university systems, logins, or other Bloomsburg related issues, you can contact our Bloomsburg University Help Desk at (570)389-4357.

Required Update for Assignment Grader App

If you use the Assignment Grader app, you must upgrade your app to the latest version.
D2L identified a bug and has updated its software to resolve the problem. To ensure all Assignment Graders are using the version with the resolution, D2L is requiring an upgrade.
PLEASE NOTE: Feedback created in Assignment Grader and not submitted should still remain intact after the upgrade.

• iOS users are required to upgrade to v2.24 or higher.
• Android users are required to upgrade to v1.18 or higher.

Users with older versions installed on their devices will see a connection error that says "This application is not authorized on this LMS instance. Ask your administrator to authorize this application." To resolve this and use the app, you MUST install the latest version of the app.
You can use the links below to access the appropriate app store and update the app, or update the app using the process you normally use to update apps.

Android Users		iOS Users
Get it at Google Play Store		Get it at the App Store

2017 Fall: Courses Available in BOLT and Daylight Introduction

2017 Fall Courses Information

2017 Fall courses are now available for instructors in BOLT. Students will not load into courses until August 17, 2017.


If you use Pearson MyLabs, please make sure to request it at https://goo.gl/forms/BpuILeiwMVHdtDZT2. The deadline for Pearson requests for Fall is August 16, 2017.

Preview Daylight

Get ready for us to "Flip the Switch" to Daylight. We will be flipping the switch on August 17, 2017.


You can still develop your courses for Fall in BOLT. This change will not affect your course content in any way- it is a cosmetic change; BOLT will just look different.


Watch this video for a sneak peak at how things will look in BOLT:

Use this link if you don't see the video: https://youtu.be/0crTjUc4-3E?list=PLXjuCKxYK181ZeB98ljzcnDN-2CjzP5vf

Preview Daylight at https://bloomudev.desire2learn.com!

• Login using your BU credentials
• This site will only be available until August 17
• Send any feedback to imdc@bloomu.edu

Daylight is Coming August 2017

We are Flipping the Switch in BOLT to Daylight in August 2017. Keep watching our communications for more information.

Students Launch LockDown Browser in BOLT

If you have been following along in our BOLT Bulletins, you will know that students now need to launch Respondus LockDown Browser inside your BOLT course Quizzes area to take a quiz that requires using LockDown Browser.

Students taking a quiz that requires LockDown Browser (or LockDown Browser and Monitor) will:

1. Go to https://bolt.bloomu.edu.
2. Log in to BOLT.
3. Navigate to the course.
4. Go the Quizzes area, and click on the name of the quiz.
5. See a button to Launch the LockDown Browser and click it to Launch LockDown Browser and take the quiz in the LockDown Browser.

If students want more information on LockDown Browser, they should visit the quizzes page of our Student Support pages here: https://www.bloomu.edu/imdc-bolt-quizsurvey

If you want more information on LockDown Browser, you can find it in the BOLT Help Course in BOLT. To access the BOLT Help Course, click Help in BOLT and then click on “BOLT Help Course”. Click on Content in the course and use the Search bar to search for LockDown Browser.

Blackboard Collaborate Ultra Maintenance Sunday June 4

Please note that Blackboard will be performing maintenance that affects Collaborate Ultra on Sunday June 4, 2017 at 12:00AM EST.

The maintenance is planned from 12AM to 4AM EST on Sunday. You may see intermittent availability of Ultra during the maintenance window.

You can check the status of Collaborate here:

http://status.blackboard.com/services/blackboard-collaborate---web-conferencing-us-hosted

You can access the Collaborate Support Portal here: https://blackboard.secure.force.com/btbb_publichome?dfprod=Collaborate